Undeniably, Gusto dishes out a mean small-business payroll game, earning abundant praises in our review.
But, when it comes to the platform’s broader human resources (HR) support, there is much to be desired. Gusto HR may be a low-cost boon for the smallest businesses searching for a lean but well-intentioned HR platform to manage simpler staff needs. However, for growing entities needing comprehensiveness and sheer power, Gusto is best left as a payroll platform—nothing more.
Before exploring the reasons why in detail, let’s get a bird’s-eye view of Gusto’s strengths and weaknesses.