Many businesses can benefit from switching to VoIP (Voice over Internet Protocol), and call centers are no exception. VoIP often offers cheaper phone service and more features than a traditional phone system would.
So whether you want to create an entirely virtual contact center, to better integrate your phone service with your contract center software, or just to save money on your business phone bill, VoIP can help.
Of course, not all VoIP service has what it takes to meet the demands of a contact center. Don’t worry, though―to help you choose the right VoIP solution, we’ve rounded up the best providers for a VoIP call center.