Pure, unadulterated internet speeds do come at a cost: AT&T charges a premium for its fastest plans. Prices for symmetric fiber plans can run you upward of $650 per month—out of range for many budget-sensitive businesses.
However, AT&T partially makes up for its high pricing in great customer service rankings. AT&T is currently our top pick for great internet service, and J.D. Power agrees: in 2019, AT&T ranked first for customer satisfaction in the large enterprise category and second in the very small business and small/medium business categories.4
Comcast business internet is undeniably reliable. The company offers the strongest uptime guarantee—99.998%—of any business ISP we surveyed.*
But why should you care? High uptime translates to low downtime. In other words, you can expect your internet to be up and running year-round nearly 100% of the time. Small and medium-sized businesses that rely on constant, data-heavy connections should consider Comcast’s top-of-the-class uptime guarantee a potential lifesaver.
There’s more to like about Comcast, including fiber plans with symmetric speeds up to 1 Gbps. And its pricing, while not the cheapest, is competitively matched against other providers like Verizon and AT&T.
Plus, Comcast plans come with zero-cost installation, a 30-day trial period, and access to tons of extra apps, software, and tools for Wi-Fi, security, and more.