Upserve’s pricing is its biggest roadblock. It’s not overpriced, but it’s not exactly cheap either. This means that for Upserve to be a good investment for your business, it’s important to utilize its functions and features.
So, if you’re just here looking for a POS system that processes credit cards and keeps track of orders, Upserve may not be for you. But, if you plan on using many of the features listed in the pricing plans above, then Upserve can save your business time and money.
The only other gripe we have with Upserve is that they don’t list their credit card processing fees online. We checked a few third-party sources and found a flat-rate processing fee of 2.49% + 15¢. Upserve’s site mentions that the processing fees are a flat rate, so this number could be correct, but we couldn't obtain any direct validation for that price.
If that price is correct, however, it’s a pretty good price for processing. Not the best out there but a decent rate nonetheless.
Upserve has three plans. We recommend either the Core or the Pro plan for small businesses. The Core plan is great as a starter POS system that meets the basic needs of smaller, single location restaurants.
If your restaurant is larger or has a few locations and you have a good stream of customers, the Pro plan will add a lot of functionality to your POS workflow. It’ll allow you to track inventory and optimize your menu. In the end, the plan that works best for your restaurant depends on the features that you need to streamline your restaurant operations.
We don’t recommend Pro Plus to small businesses. It's a bit too pricey and works better for enterprise customers that have either massive restaurants with a few locations or medium-sized restaurants with a ton of locations.