Best Payroll Software for Restaurants 2020

SurePayroll: Best overall

Here at Business.org, we like SurePayroll a lot. Like, a lot a lot. Here’s what its payroll software offers restaurant owners:

• Automatic minimum wage alerts when an employee’s tips don’t meet federal wage requirements
• Makeup tip options for when employees’ tips for a given pay period don’t meet federal wage requirements
• Tip sign-off reports, which record your employees’ tip declarations so you can demonstrate federal compliance
• FICA tip credit report access, which shows your eligibility for federal tax savings based on the FICA tip credit

SurePayroll also offers automatic new-hire state reporting and US-based phone, chat, and email support beyond regular business hours—you can get in touch for payroll assistance on weekends and evenings, which is a rarity in the payroll software world.

A few other features set SurePayroll apart from other brands:

• Its tax-filing guarantee ensures that if the IRS has a problem with a SurePayroll tax payment, SurePayroll will pay the fine and handle the complaint for you. In comparison, QuickBooks Payroll offers a tax-filing guarantee with only its most expensive plan.
• Its automated payroll feature lets you set payroll on autopilot so you won’t forget to pay employees on time.
• SurePayroll is one of the only payroll providers with an employer-facing mobile app. You can check employee hours and run payroll on the go.

Of course, nothing’s perfect, not even SurePayroll. You can’t see plan and pricing details online beyond SurePayroll’s most basic plan unless you get in touch with the company. Plus, some features that should be included for free cost extra—most notably, accounting software integration costs an extra $9.99 per month, which is just plain weird.

Overall, though, SurePayroll’s $29 per month base price and restaurant-specific features make it a good fit.

Square Payroll: Most convenient

Square Payroll doesn’t necessarily offer restaurant-specific services—at least, not yet—but its restaurant-specific point-of-sale software was tailor-made for business owners like you. If you’re already using Square Point of Sale for its floor plan, menu, and discount features, Square Payroll is the logical (and affordable) next step for your business.

In particular, with Square Payroll, it’s easy to import and split tips left with credit cards. If your employees use Square Point of Sale to clock in and out, the data seamlessly syncs with the payroll software. And like SurePayroll, Square Payroll comes with an employer-facing app—one of only five payroll providers to do so. With a starting base cost of $29 per month and $5 per employee, Square Payroll goes easy on your wallet too.

Of course, Square Payroll is also super accessible for employees. With the Square Team app, your chefs and waitstaff can update their tax info, check pay stubs, clock in and out, and specify their preferred payment method—completely on the go.

With the Square Team app, your chefs and waitstaff can update their tax info, check pay stubs, and clock in and out.

While Square lacks SurePayroll’s restaurant specificity, it does provide a handy guide that spells out the complicated payroll and tax issues related specifically to restaurants. Unfortunately, its customer service isn’t quite as robust as SurePayroll’s—while Square has a US-based customer support team, they’re available only over the phone.

Wave Payroll: Most affordable

Wave Payroll doesn’t necessarily include restaurant-specific features, but its general payroll services pack a punch regardless of your industry:

• Employee self-service portals (employees can access their own W-2s and pay stubs)
• Workers compensation coverage options
• Easy check printing and direct deposit
• Vacation and sick day payment integration

With features like these, why is Wave Payroll so cheap? Here’s the bad news: in most states, Wave Payroll costs just $20 because you have to file your own payroll taxes. While Wave Payroll can calculate the tax amounts for you and even withhold them from your employees’ paychecks, you’ll have to go through the trouble of submitting the forms on your own.

Currently, Wave offers automatic payroll tax filing in Arizona, California, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin. Residents of these states can’t opt for the more affordable self-service payroll option—you’ll automatically be enrolled in the full-service payroll plan, which starts at $35 a month.

OnPay: Most User-Friendly

At $36 per month, OnPay is a tiny bit pricier than our picks thus far. But OnPay’s restaurant-specific focus makes the few extra dollars worth your while:

• Minimum wage tip makeup
• Form 8846 preparation for FICA tip credit
• Tax-filing accuracy guarantee
• Paid time off (PTO) tracking
• Employee self-onboarding
• Easy overtime calculation

What really sets OnPay apart is how easy the software is to learn and use. New hires can quickly upload their tax forms and bank information for direct deposit with minimal hassle. And like SurePayroll, OnPay helps you stay on top of minimum wage requirements. OnPay also goes out of its way to keep extra charges off your plate: you can run payroll as much as you like without being penalized for off-cycle or holiday payroll runs.

OnPay’s customer service team is available only over the phone, but its online knowledge base is fairly comprehensive and easy to navigate, especially the tax resources section.

Inova Payroll: Best customer service

Inova Payroll isn’t as well known as most of the other providers on our list; it was founded fairly recently (for payroll software, at least) in 2010. But Inova Payroll includes a host of features—easy POS integration, overtime and tip calculations, and new hire and ACA compliance reporting—that make it worth looking into.

But Inova Payroll’s most standout feature is its dedicated customer service structure. When you sign up with Inova, you’ll be assigned a dedicated customer service representative—or even a customer service team—who will get to know your business about as well as you do. When you need help, you can turn to your dedicated representative instead of waiting in an anonymous phone queue.

Of course, the trade-off for dedicated customer care is usually a higher price . . . and Inova Payroll doesn’t list any pricing on their site. You’ll have to contact the company for a customized quote, which likely means Inova charges more than some of our other payroll provider picks.

More restaurant payroll picks

Need more options? Here are five others to consider. Sure, they didn’t make our top cut, but they have plenty to recommend them.

Gusto: Best HR add-ons

Starting at $39 a month, Gusto is pretty reasonably priced, especially considering its automated payroll processing, new hire reporting, and even child support wage garnishments. Even its most basic plan includes health benefits and workers comp support, which we think justifies the $6 charge per employee.

Gusto’s mid-tier plan bundles payroll basics with timekeeping software, employee self-service onboarding, time-off requests, and PTO features. Its most expensive plan gives you access to a dedicated HR consultant and a host of HR resources.

Paycor: Best for franchises

As a total human capital management (HCM) solution, Paycor offers payroll plus an easy onboarding process, HR software, benefits administration, time and attendance, and learning management system options. If you’re looking for an all-in-one HR solution for your expanding franchise—and you’re willing and able to pay extra for the heftier HR lift—Paycor could be a good bet.

Paychex Flex: Best for bigger restaurants

Worried about sharing tips equally among dozens of tipped employees? Paychex’s Tip Network pools tips for easy division at the end of employee shifts; it bypasses direct deposit by loading tips onto prepaid debit cards called paycards.

SurePayroll is a Paychex company, so if you like SurePayroll but need a more robust solution for an expanding company (and are fine paying a higher monthly fee), Paychex Flex shouldn’t demand a huge learning curve.

RUN Powered by ADP: Most package options

Most of our top five providers offer one package with one base price and a standard charge for each payee. Not so with RUN Powered by ADP, which markets four packages with differing levels of human resources (HR) support. To get more pricing information on RUN Powered by ADP, you have to request a quote with fairly detailed company information. Based on the quote request and expanded HR services, we assume RUN Powered by ADP is one of the more expensive payroll service providers.

QuickBooks Payroll: Easiest QuickBooks Online integration

QuickBooks Payroll’s interface is user friendly, modern, and up to date. With the mobile app, you can pay employees anywhere, anytime, and all three payroll plans include health care options for your employees.

But with a $45 per month starting price, QuickBooks Payroll is much more expensive than other options. Worst of all, only the most expensive plan—which starts at an absolutely unjustifiable $125 a month plus $10 per payee—includes a tax-penalty guarantee. That’s ludicrous, and you deserve better.

Still, if you’re used to QuickBooks Online’s accessibility, user-friendliness, and sleek dashboard, its payroll management software could work for you. Just be prepared to shoulder the fees for any tax mistakes yourself.

The takeaway

Thanks to tip calculation and payroll taxes, running payroll probably won’t ever be a breeze at your restaurant. But the right payroll provider can take the hardest parts of payroll off your hands, leaving them free to slice, dice, and sauté your way into your customers’ hearts . . . or, at the very least, their stomachs.

Want to learn more about how payroll works? Our article on how to run payroll can point you in the right direction.

Disclaimer
At Business.org, our research is meant to offer general product and service recommendations. We don’t guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.