The right combination of fast and reliable speeds, competitive pricing, and positive customer service earned Verizon the number one spot for the best small to midsize-business internet.
- DSL speeds: 3–15 Mbps
- DSL pricing:$47.99–$64.99 per month*
- Fiber speeds:100–up to 940 Mbps
- Fiber pricing:$69–$249 per month*
*For Yr 1. + taxes, fees & equip. charges.
Our pick for the best internet service to fuel your small business is with a Verizon Fios fiber-optic internet connection. Verizon has the most reliable fiber speeds available for businesses, which the FCC clocks at over 100% of advertised speeds for most Verizon fiber plans.1
Verizon’s fastest plan, Fios Gig Connection, has advertised speeds of up to 940 Mbps download and up to 880 Mbps upload. Speeds this fast enable your business to do data-demanding activities like downloading and sharing huge files, holding HD videoconferences, and processing complex point-of-sale and cloud-based applications.
We’re also impressed that Verizon guarantees 99.95% uptime. With that kind of reliability, your connection would be down only 0.05% of a given month—translating to about 22 minutes.
If you experience more broadband service downtime than that, Verizon will give you a bill credit.
Verizon also receives relatively positive marks for customer service in an industry that’s generally ranked poorly by the public. In 2017, 2018, and 2019, the American Customer Satisfaction Index (ACSI) ranked Verizon Fios first place in its annual survey of ISP customers.2
In addition to limited fiber availability, we found some weaknesses that you should consider before settling on Verizon.
Verizon’s DSL plans are slow, ranging from 3 to 15 Mbps in download speeds. And the prices for these sluggish plans can be expensive when compared to other ISPs.
The many complaints about latency we uncovered online and on social media also concern us. High latency—ping or lag in other terms—leads to issues like choppy streaming, disrupted conferencing, and other headaches.
Overall, there’s a lot to love about Verizon—even if it’s not all gold medals for the company. We’re confident your small business can run smoothly on a Verizon business internet plan.