InMotion Hosting Review 2022: A Flexible Host with World-Class Performance and Support

InMotion Hosting is one of oldest and longest-running independent web hosts. Although it’s sometimes known as a host for “web geeks,” it actually offers a lot for everyone. Business.org examines its 20-plus web hosting service plans so you can see if there’s a plan that’s right for your business.
Best for Reliable Uptime
InMotion Hosting
4 out of 5 stars
4.0
  • con
    Starting from $2.49/mo.*
  • pro
    Extremely helpful support
  • pro
    High performing servers for fast loading speeds
  • con
    Yearly payments only

Data effective 1/03/22. At publishing time, pricing is current but subject to change. Offers may not be available in all areas.

*Requires a three-year commitment.

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure.

You may have already heard of InMotion Hosting.

It’s been in business since 2001, so if you’ve spent any time online in the past couple decades, then you might have come across an ad at the very least.

InMotion Hosting really shines in its commitment to offer high-quality servers (this means fast loading times for you) and stellar customer support. It’s probably one of the best across the entire hosting landscape, at least in this sense.

To its detriment, the company mandates lengthy contracts in order to receive competitive pricing. This means a two- or even three-year obligation is required if you want to pay a price that beats (or at least matches) many competitors.

If this doesn't bother you, then let's explore further if InMotion Hosting is right for your small business.

InMotion Hosting offers the best hosting for performance and support

InMotion Hosting offers more than 20 different hosting plans to choose from, which can be a little overwhelming. But with the sheer volume of plans available, you’re bound to find one that works for your business.

There are plans that cater to nearly every style and size of website under the sun.

However, when you sign up for InMotion Hosting, there are two things to keep in mind. First, you must be ready to pay for an entire year of hosting up front. Although the plans are sold as monthly plans, when it comes time to check out, you’ll be paying for a year at a time. Second, international users are required to verify their account by phone—which can be troublesome.

Beyond that, there are no real glaring drawbacks to the InMotion Hosting plans.

With over 300,000 websites currently hosted on its servers, it must be doing something right.

Everyone—from accountants to affiliate bloggers, podcast owners, photographers, and more—will find something to love with this host. Especially those that value website performance and a support team that always has their back.

Info
What is InMotion Hosting?
InMotion Hosting is a well-established host that provides 20 different hosting plans—all of which place a huge focus on server performance and industry-leading customer support.

Full list of InMotion Hosting web hosting plans

Plan
Starting price (per mo.)*
Hosting type
Core$4.99

Shared

Launch$6.99

Shared

Power$6.99

Shared

Pro$15.99

Shared

2GB RAM

$17.99

Managed VPS

4GB RAM

$29.99

Managed VPS

6GB RAM

$44.99

Managed VPS

8GB RAM

$59.99

Managed VPS

Essential

$139.99

Dedicated

Advanced

$189.99

Dedicated

Elite

$259.99

Dedicated

CC-1000

$439.99

Dedicated

CC-2000

$539.99

Dedicated

WP-1000S

$6.99

WordPress

WP-2000S

$6.99

WordPress

WP-3000S

$12.99

WordPress

WP-4000S

$19.99

WordPress

2GB$19.99Wordpress VPS

4GB RAM

$29.99

WordPress VPS

6GB RAM

$44.99

WordPress VPS

8GB RAM

$59.99

WordPress VPS

Essential

$139.99

WordPress dedicated

Advanced

$189.99

WordPress dedicated

Elite

$259.99

WordPress dedicated

CC-1000

$439.99

WordPress dedicated

CC-2000

$539.99

WordPress dedicated

Data effective 1/03/22. At publishing time, pricing is current but subject to change. Offers may not be available in all areas.

*Requires an annual plan.

Types of hosting offered

Shared business web hosting

Strengths
pro Very fast loading speeds
pro Free domain name included
pro Free SSL on all plans
Weaknesses
con Higher prices than other shared hosts

The most basic plans you’ll find at InMotion Hosting are the shared business web hosting plans. These business hosting plans are the perfect starting point for most website owners, whether you’re creating a website for your nonprofit, home-based accounting business, or small mommy blog.

With shared hosting, you’re splitting the costs of a physical server between multiple users, which helps keep costs low. It's kind of like sharing a house with roommates you don't know. You each have your own room, but you’re splitting things like rent and utilities to save money.

Now, a lot of web hosts cram all of their shared hosting accounts onto aging or underperforming servers. Since these sites usually get very little traffic, site owners won’t notice much of a difference.

But InMotion Hosting gets brownie points here by doing the exact opposite.

All of its plans, including shared hosting, get access to powerful server hardware—which means you get superfast loading speeds and incredible uptime. Uptime is the amount of time your website is online and accessible via the internet. And the reported uptime for InMotion Hosting almost always exceeds 99.9%.

Each plan is also equipped with an SSL certificate. This certificate acts as the first step in website security by encrypting any traffic that passes between your server and your visitor’s browser window. Some hosts charge for this feature, so it’s a nice free add-on.

What’s more is the higher the plan, the greater the server performance, which means superfast loading speeds, even as your site traffic grows.

Shared hosting plans

Plan name
Price (per mo.)
Uptime
Features
View Plans
Core$2.49

99.9%

10 GB SSD storage

Launch

$6.99

99.9%

2-website coverage

Power

$6.99

99.9%

6-website coverage, 2x Launch plan server performance

Pro

$15.99

99.9% (guaranteed)

Unlimited website coverage, 4x Launch plan server performance

Data effective 1/03/22. At publishing time, pricing and features are current but are subject to change. Offers may not be available in all areas.

VPS hosting

Strengths
pro Very fast servers
pro Support for high-traffic websites
pro Minimal traffic surges
Weaknesses
con Expensive plans

VPS hosting is an excellent choice for websites that receive a high volume of traffic or are very large. Think media-intensive sites like photography and videography blogs or service websites. Even large e-commerce sites that get a ton of traffic, or sites that get unexpected surges of traffic (hello, viral blog posts), can benefit.

Before jumping into the plans below, we’ll take a brief detour to explain what VPS hosting is. VPS stands for Virtual Private Server (if that gives you any hints). With this style of hosting, you have a physical server that’s broken up into multiple virtual servers, which operate like individual dedicated servers.

Using VPS hosting gives you much-improved server performance, loading speeds, and support for higher levels of traffic than a traditional shared hosting plan.

InMotion Hosting offers two different options for VPS hosting: managed and cloud.

With managed VPS hosting, the InMotion Hosting team will be handling all the technical elements required to run a server. So they’ll be taking care of tasks like patching for security vulnerabilities, updating server and control panel software, troubleshooting, and more. All you have to do is run your site.

This is a great setup for agencies who manage their own site and the websites of their clients—or individuals who have a portfolio of websites they’re running themselves.

The other option is cloud VPS hosting. These plans are best suited for engineering, IT, and technical teams who want to deploy web applications quickly. With support for multiple programming languages and full root access, these hosting service plans are built for deploying and maintaining apps and websites.

As each plan scales up, whether a managed or cloud plan, server storage, RAM, and bandwidth increase. So you’ll get support for more substantial and higher traffic applications and websites

VPS hosting plans
Plan name
Price (per mo.)
Uptime
Storage
View Plans

2GB RAM (Managed)

$17.99

99.9%

75 GB

4GB RAM (Managed)

$29.99

99.9%

150 GB

6GB RAM (Managed)

$44.99

99.9%

260GB

8GB RAM (Managed)

$59.99

99.9%

260GB

Data effective 1/03/22. At publishing time, pricing and features are current but are subject to change. Offers may not be available in all areas.

Dedicated hosting

Strengths
pro 2 free hours of server management
pro 99.999% uptime
pro High levels of server security
Weaknesses
con Very expensive plans

The price of dedicated hosting alone is enough to send most people running for the hills. But with this price, you get access to an entire physical server and all of the resources it provides.

The dedicated servers offered by InMotion Hosting come with an incredible amount of server storage and processing power. This server can support huge websites that get millions of visitors per month.

However, some types of businesses can benefit from a dedicated server right from the start. For example, if you own a financial services firm that handles sensitive customer information—and you’d like to elevate your levels of server security—dedicated hosting is the way to go.

All of the dedicated server plans come with two free hours of server management. So you don’t have to worry about keeping server software up to date or dealing with security patches. Your only job is to focus on further growing your website.

And as a bonus, these dedicated servers are equipped with a phenomenal 99.999% uptime. Other than necessary hardware upgrades, your site should never be offline.

The most significant differences you’ll find between the dedicated hosting plans are the server storage space and the server processing power, which relates to site speed. The more you pay, the more you get.

Dedicated hosting plans
Plan name
Price (per mo.)
Uptime
Server storage
View Plans

Essential

$139.99

99.999%

500 GB

Advanced

$189.99

99.999%

500 GB

Elite

$259.99

99.999%

1,000 GB

CC-1000

$439.99

99.999%

2 TB

CC-2000

$539.99

99.999%

3 TB

Data effective 1/03/22. At publishing time, pricing and features are current but are subject to change. Offers may not be available in all areas.

WordPress hosting

Strengths
pro Servers optimized for speed
pro Automatic website updates
pro Very fast loading speeds
Weaknesses
con Expensive renewal rates

WordPress currently powers over 30% of the internet, and for good reason.1 It’s a robust and flexible platform. You can build any site you desire, from simple recipe blogs to massive news sites like TechCrunch.

If you’re running a WordPress site that’s outgrown a basic shared hosting plan, then it’s time to upgrade to WordPress hosting. Your website will thank you for it.

The big reason to choose a managed WordPress hosting service over other plans that support higher traffic is the extensive WordPress optimization. Right out of the box, WordPress can be a pretty slow platform. But the unique features offered by InMotion Hosting’s servers work to offset this.

Namely, you’ll get specialized NGINX servers that have been optimized for speed, as well as a built-in cache manager tool that works to speed up WordPress even further. All that technical jargon means one thing—your WordPress site will be incredibly fast.

Since these plans are managed hosting plans, the InMotion Hosting team will be taking care of technical site management tasks for you. This includes keeping your site up to date, patching any security vulnerabilities, automatically backing up your site, and continuously scanning your site for security threats.

Beyond the scaling price increase, each plan differs in how much traffic it can support. If your site is getting higher levels of traffic, then you'll need a higher-level plan.

Full list of InMotion Hosting web hosting plans
Plan
Price (per mo.)
Uptime
Traffic (per mo.)
View plans

WP-1000S

$6.99

99.9%

20K

WP-2000S

$6.99

99.9%

50K

WP-3000S

$12.99

99.9%

125K

WP-4000S

$19.99

99.9%

300K

2GB RAM

$19.99

99.9%

Varies

4GB RAM

$29.99

99.9%

Varies

6GB RAM

$44.99

99.9%

Varies

8GB RAM

$59.99

99.9%

Varies

Essential

$139.99

99.999%

Varies

Advanced

$189.99

99.999%

Varies

Elite

$259.99

99.999%

Varies

CC-1000

$439.99

99.999%

Varies

CC-2000

$539.99

99.999%

Varies

Data effective 1/03/22. At publishing time, pricing and features are current but are subject to change. Offers may not be available in all areas.

Build your custom site today

Customize your website with an easy-to-use site builder that’ll make your brand look professional and polished in no time.

How InMotion Hosting stacks up against other hosting companies

Compare InMotion Hosting vs. competitors

Brand
Entry-level pricing

$4.95/mo.

$3.99/mo.

$2.49/mo.

$30.00/mo.

Uptime guarantee

99.99%

99.99%

99.9%

99.9%
Hosting for any website
Icon Check  DarkYes
Icon Check  DarkYes
Icon Check  DarkYes
Icon No  DarkNo (WordPress only)
Free SSL certificate
Icon Check  Dark

2 cores

Icon Check  Dark

2 cores

Icon Check  Dark

3 cores

Icon Check  Dark

4 cores

Free CDN
Icon Check  DarkYes
Icon Check  DarkYes
Icon Close  DarkNo
Icon Yes  DarkYes
Free domain name
Icon Yes  DarkYes
Icon Close  DarkNo
Icon Check  DarkYes
Icon No  DarkNo
Money-back guarantee30 days30 days90 days60 days
Unlimited free emails
Icon Check  DarkYes
Icon Check  DarkYes
Icon Check  DarkYes
Icon Check  DarkYes
Automated backups
Icon No  DarkNo
Icon Yes  DarkDaily
Icon Close  DarkNo
Icon Yes  DarkDaily
Get Started

Data effective 1/03/22. At publishing time, pricing and features are current but are subject to change. Offers may not be available in all areas.

Uptime guarantee

Wherever you’re hosting your site, you’ll want to ensure it stays online—which means you want some solid uptime. The good news is that InMotion Hosting has a 99.9% uptime guarantee.

Loading times

Speed and loading times will make or break your site. Not only will a slow loading site make your visitors run for the back button, but it can kill your search engine rankings as well. Luckily, with InMotion Hosting, speed will never be an issue. Loading times with InMotion Hosting clock in at around 855ms. The industry average loading time hovers at around 890ms. So your site should be loading a bit faster than the competition.

Customer support

InMotion Hosting has crowned itself the “Leader in Customer Support.” Although that’s a big claim, it does back it up. It offers speedy response time, with a highly educated and helpful support staff. You can tell that a big portion of its support team is staffed by IT professionals. You can reach technical support via phone, live chat, email request, or the ticketing system built into its site.

You’ll also find a massive knowledge base that can help guide you through any issues you’re currently experiencing with your website.

Security

InMotion Hosting is equipped with extensive security features, even on the lowest-level plans. All plans are equipped with an SSL certificate, built-in hack protection, and distributed denial-of-service (DDoS) protection, along with dedicated backups if a hack does occur. Plus, those with WordPress hosting packages have the added benefit of the bundled Sucuri Security WordPress plugin. Essentially, this plugin places a nearly impenetrable wall around your site.

So to put all that into plain English: with InMotion Hosting, your site will be very secure.

Customer reviews

Overall, InMotion Hosting gets pretty solid reviews across the rest of the online space. There have been some reported issues with customer support response time and website loading speeds. However, nearly all of these reports can be attributed to a single widespread incident that hasn’t affected long-term performance. In other words, it’s not something to worry about.

Users that prioritize website performance and customer support will find a lot to love about this host.

Expert Advice, Straight to Your Inbox
Gain confidence in your business future with our weekly simple solutions newsletter.

By signing up I agree to the Terms of Use and Privacy Policy.

The takeaway

With nearly 18 years in the hosting business, InMotion Hosting has heavily invested in two things that make for long-term success: high performing servers and top-notch customer support.

If you’re a small-business owner who values these above all else, then InMotion Hosting is a great choice. Although the plans might be a bit pricier than the competition, the level of support and service you receive helps offset the slightly higher cost.

Still struggling to find a domain name for your website? Check out our simple steps to choosing a domain name. You can also explore options like GoDaddy Hosting, Siteground Hosting, Inmotion Hosting, A2 Hosting, Wordpress Hosting, or the Best Website Builders for Musicians

FAQs about InMotion Hosting

Does InMotion Hosting offer free SSLs with hosting plans?

Yes. Free SSL certificates are included on all of its hosting plans, even the basic shared plans. So you can expect sturdy protection for your customers’ or clients’ private information (such as login details and credit card numbers).

What is managed WP hosting?

The “WP” in “managed WP hosting” stands for WordPress. So managed WP hosting refers to plans like InMotion Hosting’s WordPress hosting service plans. With these plans, you can get the most out of WordPress, including benefits like fast loading, enhanced security, and automatic site updates.

How do you transfer an existing site into InMotion Hosting?

InMotion Hosting offers a free website transfer for websites that have less than three cPanel accounts, databases, or total websites. You can initiate this transfer in your hosting dashboard.

Methodology

We carefully considered InMotion Hosting's pricing, overall value for the money, scalability, diversity of subscription choices, customer service quality, and network performance, among other factors.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Sources

  1. W3Techs, “Usage Statistics of Content Management Systems.” Accessed January 3, 2022.
  2. InMotion Hosting, “What Can You Expect with an InMotion Hosting Plan?” Accessed January 3, 2022.
Sarah Ryther Francom
Written by
Sarah Ryther Francom
Sarah is Business.org’s senior content editor. She has more than 15 years of experience writing, editing, and managing business-focused content. As the former editor-in-chief of Utah Business magazine, Sarah oversaw the state’s premier business publication, developed several custom publications, and managed all business-to-business content. She also co-authored a business book with FJ Management CEO Crystal Maggelet. Sarah is passionate about helping small-business owners reach sustained success.
Recent Articles
Best Free Website Builder for Small Business
Need a no-cost website builder? Check out our rankings to find the best one. Best...
woman wearing a headscarf working on a laptop
Best Website Builders for Small Businesses 2022
We tested nine website builders to find the right one for your small business and...
Man using laptop for business
Wix vs. Squarespace: The Website Builder Showdown
Wix and Squarespace have a lot in common. But which builds the best business website?...
Wix vs. Shopify: Finding the Better Builder for Businesses
Should you use Wix or Shopify for your online store? Our guide gives you the...