Expensify Review 2021

To write our in-depth Expensify review, we spent hours digging into the nitty-gritty of its plan details, pricing information, customer reviews, app ratings, and overall usability.
Best expense tracker for corporations
Logo for Expensify
Expensify
4.2 out of 5 stars
4.2
  • Check
    Corporate plans starting at $0.00/mo.
  • Check
    Individual, self-employed, and corporate plans
  • Check
    Highly rated mobile app for receipt scanning, billing, and invoicing
  • Check
    Thoroughly automated expense tracking

Data as of 11/11/21. Offers and availability may vary by location and are subject to change.

The bottom line: Expensify is a fantastic, fully automated expense-tracking service with extremely comprehensive corporate plans.

While Expensify’s individual, sole proprietor, and small-business plans are well worth the price, Expensify is geared towards bigger corporations that want hefty expense solutions for multiple users. Its free plan for businesses includes corporate card management, employee reimbursement, invoicing, and bill management. It’s affordable, comprehensive, and well-suited to companies where multiple employees submit expenses. 

Expensify pros
Pro Bullet Thoroughly automated expense tracking and categorization
Pro Bullet Highly rated iOS and Android apps
Pro Bullet Free plans for individuals, sole proprietors, and some businesses
Pro Bullet Seamless integration with third-party accounting software
Expensify cons
Con Bullet Month-to-month plans double the cost of annual plans
Con Bullet Higher software learning curve than some competitors

Expensify review: Table of contents

Money
Expensify discounts

Wanting to save money on Expensify? Pay annually. You'll get up to 50% off your plan for the entire year. Expensify also offers free plans for individuals and sole proprietors (these plans limit you to 25 receipt scans per month). And its free business plan includes corporate card management, receipt scanning, and bill pay.

Expensify plans and pricing

Plan name
Starting price
SmartScan limit
Automatic accounting software integration
Get started
Submit$0.00/mo.25 scans/mo.
Icon No  DarkNo
Free (Business plan) $0.00/mo.Unlimited
Icon No  DarkNo
Collect$5.00/user/mo.*Unlimited
Icon Yes  DarkYes
Control$9.00/user/mo.Unlimited
Icon Yes  DarkYes

Data as of 11/11/21. Offers and availability may vary by location and are subject to change.
*When billed annually. Price per user per month doubles when billed monthly.

Expensify’s key features

As an expense-management and receipt-scanning solution, Expensify’s main feature is its high-quality mobile receipt scanning and automatic expense categorization. These features remain the same regardless of the plan you pick: whether you’re a sole proprietor uploading a few receipts a month or the leader of a corporation where every manager has corporate card access, Expensify gives you the same fantastic receipt scans and detailed expense categorization.

Megaphone
What is a SmartScan?

A SmartScan is basically Expensify’s branded, fancy name for a receipt upload. If you choose one of Expensify’s free plans for individuals, you get up to 25 SmartScans a month (meaning you can upload 25 receipts a month). Most other plans include unlimited SmartScans.

The most notable aspect of Expensify's receipt scanning and uploading is probably its ability to translate the most illegible numbers into easy-to-categorize data. Zoho Expense comes close, but no one else rivals Expensify’s optical character recognition (OCR) technology.

Honestly, with Expensify, you can aim your phone’s camera at any crumpled up piece of paper. As long as there’s a number somewhere on the page, Expensify can translate it into an accurate expense amount, then categorize it correctly (for instance, as a food or travel expense).  

Let's be clear: a receipt scan can mean using your phone to snap a picture of a physical receipt, then uploading it to your Expensify account. But it’s the 21st century, and Expensify uploads and categorizes all types of receipts: 

  • Emailed receipts (forwarded to your Expensify account) 
  • Screen shots
  • Credit card account syncing
  • Third-party app uploads (via Evernote, Dropbox, and so on)

Every Expensify plan also includes automatic mileage tracking, basic bill management, and invoicing. The free business plan adds corporate card access via the Expensify Card, as well as employee expense reimbursement.

Those basic plans are perfect for sole proprietors, solopreneurs, freelancers, and small-business owners with a handful of employees. They can also work nicely for partnerships where both business owners need corporate card access.  

But like we said above, Expensify is ideal for bigger business and corporations that want thoroughly automated expense tracking across their entire company. Its business-level plans add some essential corporate features to those included with its cheaper plans.  

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With corporate plans, you're looking at: 

  • Automatic syncing with third-party accounting software like Xero and QuickBooks Online, including GL (general ledger) journal entry generation
  • Smart Limits, expense limits you can customize for different types of users (for instance, managers vs. company owners) 
  • Extensive financial reporting

Compare Expensify to top competitors

Expensify

Zoho Expense

FreshBooksQuickBooks Online
Starting price$0.00/mo.$0.00/mo.$15.00/mo.$25.00/mo.
Corporate card management
Icon Yes  DarkYes
Icon Yes  DarkYes
Icon No  DarkNo
Icon No  DarkNo
Employee reimbursement
Icon Yes  DarkYes
Icon Yes  DarkYes
Icon No  DarkNo
Icon No  DarkNo
Invoicing and bill management
Icon Yes  DarkYes
Icon No  DarkNo
Icon Yes  DarkYes
Icon Yes  DarkYes
Accounting software integration
Icon Yes  DarkYes
Icon Yes  DarkYes
N/A
N/A
Monthly receipt scan limitUnlimited (business plans only)Unlimited (paid plans only)UnlimitedUnlimited
User limitUnlimitedUnlimited (paid plans only)Unlimited (addt'l fee per user)Limited by plan (max. 25)
Get started

Data as of 11/11/21. Offers and availability may vary by location and are subject to change.

Key Expensify drawbacks

Frankly? It’s hard to find much wrong with Expensify.

Its interface has a slightly higher learning curve than some users (especially those new to accounting and expense tracking) would like. It’s also comparatively pricy if you pay month to month—paying $18 per user instead of $9 per user is a huge difference. Companies that don’t want to commit to an annual plan or who can't pay a large sum lump sum will spend quite a bit on Expensify's software.

But some of our previous quibbles with Expensify have been resolved over the past year. Its Android app used to be fairly buggy with poor updates, but over the last year Expensify implemented customer feedback on the app. Now, the iOS and Android apps score 4.7 and 4.4 out of five, respectively.1,2

And yes, Expensify’s month-to-month pricing is a little high, but it’s not outside the industry standard. In fact, its pricing is the same as Zoho Expense’s. For corporations, the financial burden (hopefully) shouldn’t be too high, and freelancers and solopreneurs can take advantage of Expensify’s top-notch free plans.

Additional features

Outstanding mobile app

We mentioned this above, but Expensify has a truly outstanding mobile app. It works just as well for Apple fans as for Android users, and customer service is extremely responsive to user reviews on both the App Store and Google Play. Plus, Expensify’s OCR software is second to none—the app can capture, translate, and categorize just about any receipt you take a picture of, no matter how crumpled or illegible it is. 

Excellent third-party integration

Expensify is kind of like the QuickBooks Online of expense tracking software: It’s so popular that it syncs with just about any third-party software. In particular, Expensify syncs with the best accounting and bookkeeping solutions for small businesses, including FreshBooks, QuickBooks, and Xero. Expensify also integrates with dozens of other apps in categories like HR, taxes, and travel.

The takeaway

Expensify is a well-rounded expense management program that works nicely for startups, freelancers, and growing companies alike. Its corporate features set it apart from other expense management solutions, including basic expense management built into accounting software like QuickBooks and FreshBooks. And its free individual plans are much better for tracking mileage and expenses, saving receipts, and planning for tax season than, say, QuickBooks Self-Employed.

Most Expensify plans include a free trial (depending on your business, you may be able to use it free for up to six weeks). If you’re interested, we recommend taking it for a spin—and if Expensify doesn’t work for you, maybe one of our other expense management recommendations will. 

Need accounting software to match your expense management plan? Hop over to our piece on the year’s best accounting software for small businesses.

Related reading

Expensify FAQ

How does Expensify work?

To use Expensify, sign up for a plan, then download the Expensify app to scan any and all receipts that come your way. Once you upload the receipts to your account, the cloud-based software categorizes expenses, enables next-day employee reimbursement, and tracks taxes.

How much does Expensify cost?

If you need to scan only 25 receipts a month, Expensify is free. If you want unlimited scans, Expensify starts at $4.99 a month for individuals and $5.00 per user per month for corporate plans.

Can you use Expensify for free?

Yes. If you’re an individual, freelancer, or solopreneur who just wants to scan and catalogue up to 25 receipts a month, you can use Expensify’s Track or Submit plans for free.

What is Expensify for?

Expensify is a receipt-scanning and expense-organizing software program. You can use it to reimburse employees for any expenses they incur for the business, like office supplies or business lunches. Freelancers and self-employed business owners can also use Expensify for expense categorization and tax tracking.

Is Expensify compatible with QuickBooks?

Yes. Expensify’s group plans are compatible with both QuickBooks Desktop and QuickBooks Online, as well as Xero and a host of other accounting software options. Depending on the plan you pick, you can also sync the app with Oracle NetSuite, Sage Intacct, FinancialForce Accounting, and FinancialForce PSA.

Methodology

To evaluate Expensify and assign a star rating, we looked at: 

  • Number of plans, number of users with each plan, and features included with each plan
  • Pricing and free plans
  • Mobile app reviews and ratings
  • Customer service hours and modes of contact
  • Reputation and rating on third-party consumer review sites like Trustpilot, Trustradius, and Consumer Affairs
  • Interface user-friendliness

We also took our expert's opinion into account when evaluating software. Star ratings are updated frequently and subject to change.

Sources
1. App Store, Expensify: Receipts and Expenses. Accessed November 11, 2021.
2. Google Play, Expensify - Expense Reports. Accessed November 11, 2021.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Kylie McQuarrie
Written by
Kylie McQuarrie
Kylie McQuarrie has been writing for and about small businesses since 2014. Prior to writing full-time, she worked with a variety of small-business owners (from freelance writers to real-estate solopreneurs), which gave her a front-row look at small-business owners' struggles, frustrations, and successes. Currently, she’s Business.org’s accounting and payroll staff writer. Her work has been featured on SCORE.org, G2, and Fairygodboss, among others.
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