HomePay Payroll Review 2023

HomePay takes care of every single aspect of household payroll—and we do mean every aspect.

We'll dive into each feature in-depth below, but right off the bat, let's emphasize who HomePay is right for. In general, HomePay works best if you're willing and able to trade a higher price for the peace of mind (and saved time) that comes from fully outsourced payroll, including tax filing and audit assistance. 

Sound like you? Let's get started.

Most nanny payroll software, even DIY software, will calculate paycheck amounts for you. HomePay is the opposite of DIY, though, so converting your nanny’s time worked into a paycheck amount is just its starting point: 

• Once HomePay calculates the right paycheck amount, you can approve the paycheck and run payroll (employer-speak for “pay your nanny”) on any device—mobile, tablet, laptop, or desktop.
• HomePay deposits your nanny’s check via direct deposit on a schedule you choose. 
• If you offer benefits like PTO (paid time off), each paycheck calculation includes PTO accrual tracking.
• Both you and your nanny can access payroll records and paystubs online. (If you end up moving on from HomePay, you’ll still have lifetime access to those crucial payroll records for tax purposes.)

As for tax filing and calculation, HomePay also does it all: 

• Calculates the right amount of payroll taxes and automatically withholds them from your nanny’s paycheck
• Prepares and submits federal and state payroll taxes on the correct tax filing schedule and with the correct tax forms
• Acts as a point of contact with your state tax agency, which includes managing any tax notices sent your way

Unlike many payroll services, HomePay’s extensive, high-quality customer service doesn't cost extra. Instead, unlimited customer service is built into your plan and price: 

• Unlimited customer support for you and your household employees
• Employee onboarding for one or more employees
• Audit support
• 24/7 help via phone, chat, or email

And like we said, you’ll always have lifetime access to your tax records and paystubs via your HomePay account—even if you stop using HomePay. 

We’re sure you’re not shocked to hear this (at least, not at this point in our review), but HomePay’s comprehensive services definitely come at a quite a price. At $75 a month, HomePay adds up to $900 a year. If you want to use HomePay’s year-end tax-filing services, you'll pay an extra $100 fee, which makes for a yearly total of $1,000. 

By way of comparison, SurePayroll also offers automatic direct deposit, tax calculation, and tax filing. But it starts at just under $30 a month, or $360 a year. And Savvy Nanny offers similar services, including automatic tax remittance, at $50 a month with a $50 end-of-year fee (excluding employee fees), which brings you to $650 for the year.

Neither SurePayroll nor Savvy Nanny have the same comprehensive customer service as HomePay. If having constant access to customer care in case of a payroll (or payroll tax) problem is essential for you, HomePay is still a better fit, assuming the price is right.

HomePay is already at the higher end of the nanny payroll pricing scale, but it’s even more expensive for employers with more than one nanny on staff. The starting price of $75 a month applies to one employee only.

Honestly, that’s pretty standard practice for nanny payroll software—especially software specific to households only, as opposed to small-business payroll companies like Paychex and SurePayroll. Still, if you have more than one employee and don't want to pay extra, we recommend Savvy Nanny instead. Its cheaper base price is a flat rate that includes two household employees. 

This might not be a drawback for every household employer, but HomePay only offers direct deposit. You can't choose from other payroll options like paper checks or cash app deposits—it’s direct deposit or nothing, which can make your job less appealing to employees who prefer a different payment method.

If you prefer to pay by check and don’t mind DIY payroll, NannyPay lets you print checks from home.

HomePay’s customer service and thorough payroll features set it apart, but it offers a few optional services as well.

Before you hire your first employee, you need to apply for an employer identification number, or EIN. An EIN is basically the equivalent of an individual social security number for businesses, and if you’re a household employer, you are legally required to have one. (In other words, you can’t file payroll taxes using your social security number—you must file using an EIN.) 

You can get an EIN by applying for one from the government—or, if you use HomePay, HomePay can apply for one on your behalf and send it your way. 

Along with setting up your new business tax ID, HomePay can file all legally required new hire reports in your state. HomePay stays on top of deadlines so you don’t have to.

Workers compensation insurance can be just as important to household employers as it is to other small-business owners. If you’re interested in workers comp, HomePay works with a broker from the insurance company Homestaff Protect to match you with the right plan.

Care.com’s HomePay is a good payroll option for householder employers who aren’t overly concerned about costs and want the most comprehensive payroll help available. 

Want to learn more about taxes before becoming a household employer? Our guide to filing small-business taxes can help.

No. Unlike typical small businesses, household employers aren’t required to withhold federal income taxes from their employees’ paychecks. However, an employee might ask you to withhold their income tax to make tax returns easier at the end of the year. If you agree, you’ll need to fill out and file some additional tax forms.

To evaluate HomePay and generate our star rating, we took several factors into account: 

• Pricing, including monthly and year-end fees, setup fees, and any hidden fees
• Payroll features, including automatic payroll tax filing, direct deposit, and pay stub access
• Overall accessibility and usability, including software interface and mobile access
• Customer service, including current user reviews, company reputation, and customer service features and hours

We also took our expert’s opinion into account when creating our star rating.

Each category was weighted equally when evaluating software. Star ratings are re-evaluated frequently and subject to change.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.