Axos Bank Review: Online Banking for Businesses Big and Small

Trying to decide if you should trust Axos Bank with your business? We’ve dug deep into Axos Bank and its banking services, and we’re here to help you make your decision.

We’ll take you through Axos Bank’s business bank accounts (including checking and savings accounts), and we’ll explain what makes Axos stand out from other banks for businesses. Plus, we’ll give you our take on what kinds of businesses will like Axos Bank―and what kinds of businesses should take their money elsewhere.

Sound good? Let’s go to it then.

Most online banks tend to gear their products and services toward smaller businesses. They offer just one or two bank accounts, usually with low fees, which makes them perfect for small businesses that need only basic business banking.

But what about when those businesses outgrow that kind of banking?

Well, there are always traditional banks, which tend to offer many types of bank accounts and many other services. If you prefer online banking, though (because it’s available across the nation or because it’s often more affordable), you just might find that Axos Bank can meet your business’s needs as it grows.

That’s because Axos Bank, unlike most other online banks for business, offers a wide variety of account types. Plus, it offers several of the services you’d expect to find at a traditional financial institution (a bank or credit union)―like merchant services, treasury management, and robust financing.

You don’t need a big business to take advantage of Axos Bank, though. It also has very basic checking accounts and savings accounts that just about any business could use.

That means you can start using Axos Bank now, even if your business is still small. And as your business expands, you won’t have to go through the hassle of switching banks. Instead, you might simply decide to open a new business bank account or try a new Axos service.

Now, we do want to point out that Axos Bank isn’t the cheapest online bank out there. It requires large opening deposits on most accounts, and you won’t find a no-fee checking account or anything.

So if you don’t see your business (and its banking needs) growing much, you might want to stick with a different free business checking account―one that doesn’t charge fees.

But if you see growth in your future, and you want your bank to grow with you, then Axos Bank could be a perfect fit.

Of course, to really see if Axos Bank will work for your business, we need to talk about its business bank account options. Here’s what you need to know.

You can choose from one of two checking accounts at Axos Bank. One earns interest on your money but charges higher fees, while the other offers lower fees but no interest.

Both accounts come with unlimited ATM fee reimbursement, so you can withdraw money wherever you are. (You may still pay an ATM fee when you withdraw cash, but Axos Bank will pay you back.) Plus, both accounts get you 50 free checks.

Basic Business Checking, as you can guess, offers a no-frills checking account for your everyday business banking needs. This account doesn’t have any monthly fee, so you never need to worry about maintaining a specific account balance. It also comes with a good number of free transactions, plus low fees on additional transactions.

The only real downsides? The large minimum opening deposit, for one (much higher than you’d find at your average traditional bank). And of course, the fact that this account doesn’t earn interest.

If you want to earn interest, you can go with Business Interest Checking instead. This used to be our favorite interest-bearing checking account (before BlueVine came onto the scene), thanks to its higher-than-average interest rates.

And to be clear, it’s still a good account―as long as you don’t plan on making lots of transactions. This account comes with fewer transactions per month than the basic account does, and additional transactions come with a heftier fee. There’s also a monthly maintenance fee, but you can waive that by keeping a $5,000 average account balance.

Axos Bank also offers several options for business savings accounts. So whether you prefer the long-term stability of a certificate of deposit (CD) or the accessibility of a money market account, Axos has a savings account for you.

(If you need a refresher on the differences between a savings account, money market account, and certificate of deposit, we have a guide to business savings accounts.)

If you just want a basic high-yield savings account, you can go with Business Savings. This account has a low monthly fee, which you can waive with a $2,500 balance in your account.

Business Premium Savings doesn’t charge any monthly fee, but it requires a much larger minimum deposit (that can’t be transferred from an existing Axos Bank account). Likewise, you’ll earn interest only when you keep an account balance of $24,000 or more. If you keep a lot of money in your account, this could be your cheapest option.

But if you don’t, other accounts will earn you more interest.

For a money market account option, Axos Bank offers Business Money Market. It has a slightly higher monthly fee than the Business Savings account does, but you can waive your fee by keeping a $5,000 minimum balance in your account.

All the accounts above have variable interest rates, which means that your interest rate can (and will, based on our research) change over time. Sometimes that could work out in your favor. Other times, not so much.

For a fixed interest rate, you can choose a Business Certificate of Deposit. You can’t touch the money in your CD for the length of the term (a few months to a few years), but you’ll get a fixed rate that won’t fluctuate with market changes―potentially a safer option.

Now you’ve seen what Axos Bank has to offer small businesses. But as we said above, Axos Bank doesn’t cater just to small businesses―it has plenty of products and services for large businesses too.

For example, commercial businesses get more deposit account options, including analyzed checking (which earns credits based on your account balance) and an Insured Cash Sweep service (which splits your large deposit across accounts at partner banks). Neither of these accounts would make much sense for smaller businesses―but they can be big money-savers for larger businesses.

It’s not just deposit accounts, either. Axos Bank offers several more services to its commercial customers:

• Merchant services
• Treasury management
• Business loans and lines of credit

And again, these services really aren’t geared toward small businesses. Axos Bank lines of credit, for example, start at $250,000―the maximum size of many of our favorite small-business lines of credit.

That means, though, that your relationship with Axos Bank can grow alongside your business. Because sure, you may not need analyzed checking now―but that doesn’t mean you won’t in a few years.

We’ve told you a lot of good things about Axos Bank, but now it’s time to talk about one of the less-good things: its customer reviews.

Axos Bank doesn’t have stellar reviews. It has a 2.5 out of 5 on Trustpilot and 3.5 out of 5 on Bank Branch Locator.^1,2

But before we tell you about those reviews, we want to provide some context. Those numbers may not be great but keep two things in mind:

1. Axos Bank doesn’t have a ton of reviews to begin with
2. Most banks have much worse reviews

So yes, we wish Axos Bank reviews were better―but they could be much, much worse.

We didn’t see dozens of complaints about Axos Bank committing fraud or anything, so it really is doing better than lots of traditional banks (see Wells Fargo and Citibank for examples).

At any rate, all the reviews we read were pretty negative. Customers complained about poor customer service, problems with their debit cards (both having trouble using the debit card at various places and having a debit card unexpectedly canceled).

Some complaints were more niche (like irritation at not being able to use Google Pay with Axos Bank or not understanding how compounding periods work).

We do hope Axos Bank improves its customer service and other issues, but we still think you’ll have a better time with Axos Bank than with many of the big banks.

Axos Bank offers a nice spread of business bank accounts, plus other services for large businesses.

Its accounts aren’t as cheap as some other online banks are (it has especially high minimum opening deposits), so smaller businesses may prefer to stick with fee-free banks.

But for businesses that have growing needs, Axos Bank has the ability to scale with those needs. So if you want to keep the same bank now and years from now, it could be the right bank for your scaling business.

Not sure Axos Bank is your best bet? Check out more options on our rankings of the best banks for small business.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.