QuickBooks Desktop Review 2022

We carefully researched QuickBooks Desktop’s features, plans, prices, software specs, customer service, customer reviews, ease of use and accessibility, and overall reputation to bring you our comprehensive review.
Best for desktop users
Quickbooks
QuickBooks Desktop
3.4 out of 5 stars
3.4
Starting at
$349.99
  • pro
    Reliable desktop-based accounting software
  • pro
    Thorough reporting features
  • pro
    Industry-specific software options
  • con
    Expensive plans with limited flexibility
Plan name
Starting price
Get started
Pro Plus 2022$349.99/yr.
Premier Plus 2022$549.99/yr.
QuickBooks Online$30.00/mo.

Data as of 8/8/22. Offers and availability may vary by location and are subject to change.

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure.

The bottom line: QuickBooks Desktop is a solid accounting software choice for business owners who prefer desktop solutions to cloud-based accounting, especially rural business owners with limited internet access. And if you work in a niche industry like general contracting or the nonprofit sector, QuickBooks Desktop’s industry-specific software has more thorough industry reports than nearly any other accounting software.

But QuickBooks Desktop’s technical interface works better for accountants and bookkeepers than small-business owners, most of whom have limited financial backgrounds. And QuickBooks Desktop plans cost more than comparable QuickBooks Online plans—which already have higher entry-level prices than competitors like Xero, FreshBooks, and Zoho Books.

To put it bluntly, unless you require desktop-based software or could benefit from in-depth industry-specific reports, we (and Intuit QuickBooks) recommend sticking with QuickBooks Online.

QuickBooks Desktop pros
pro Thorough accounting and bookkeeping features
pro Simple integration with QuickBooks Payroll
pro Industry-specific software versions for nonprofits, general contractors, and more
QuickBooks Desktop cons
con Only one Mac-friendly software version with limited features
con Limited integration with non-QuickBooks apps
con Expensive additional user fees
con Technical interface geared towards accountants
QuickBooks Desktop discounts
Pricetag

Intuit doesn’t tend to offer sales or discounts on QuickBooks Desktop Pro Plus or Premier Plus, but you can usually return the software within 60 days for a full refund. QuickBooks Desktop Enterprise users can get 40% for the first full year, bringing the base price to $804 for one user.


Our most user-friendly accounting software: Quickbooks

If you're searching for accounting software that's user-friendly, full of smart features, and scales with your business, Quickbooks is a great option.


Compare QuickBooks Desktop pricing and plans 2022

Plan name
Starting price
User limit
Key features
Get started
Desktop Pro Plus 2022$349.99/yr.Up to 3 (addt’l fee)Estimates, invoices, vendor management
Desktop Premier Plus 2022$549.99/yr.Up to 5 (addt’l fee)Industry-specific reports, sales orders
Desktop Enterprise 22.0$1340.00/yr.Up to 40 (addt’l fee)Customizable reports and user permissions
Desktop for Mac Plus 2022$349.99/yr.Up to 3 (addt’l fee)Estimates, invoices, vendor management

Data as of 8/8/22. Offers and availability may vary by location and are subject to change.

QuickBooks Desktop’s key features

Intuit, which owns QuickBooks, has been in the accounting and bookkeeping software game for decades—basically since the dawn of software. As a result, all of its accounting products are exceptionally user-friendly. They also include all the financial features small-business owners, accountants, and large enterprises need to keep a handle on their finances.

QuickBooks Pro Plus

The cheapest QuickBooks Desktop plan, Desktop Pro Plus, starts at $349.99 a year for one user. (You can grant access for up to three users for an additional fee per user.) Desktop Pro Plus’s features are fairly comparable to those of QuickBooks Online’s Essentials plan, its most basic cloud-based accounting solution:

  • Income and expense tracking
  • Automatic bank reconciliation
  • Invoice creation, payment acceptance, and late payment reminders
  • Sales tax tracking

Unlike QuickBooks Online Essentials, QuickBooks Desktop includes inventory management with every plan. The software makes it easy to create purchase orders and set low-inventory notifications.

QuickBooks Premier Plus

QuickBooks Premier Plus is QuickBooks’ desktop solution for midsize businesses. It comes in six industry-specific versions for different types of businesses:

  • General contractors
  • Nonprofits
  • Retail
  • Manufacturing and wholesale
  • Professional services
  • General business

All six software versions have extensive industry-specific reports. For instance, the nonprofit software generates end-of-year donation statements, donor contribution summaries, and tax form 990. The general business and professional services software have fewer industry specifics, but their easily customizable reports can help you craft financial documents unique to your field. 

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QuickBooks Enterprise

QuickBooks Desktop Enterprise is a hefty accounting program that takes the QuickBooks Pro and QuickBooks Premier features to the max:

  • Access for up to 40 simultaneous users (additional fee)
  • 200+ in-depth, customizable industry reports
  • Data storage capacity for up to 1 million inventory items, customers, and vendors
  • Microsoft Office Suite integration, plus access to 200+ business apps (additional fee)

Notably, QuickBooks Desktop Enterprise includes cloud access (for an additional fee, obviously). That gives Enterprise some of the flexibility of cloud-based software with the reliability of locally hosted data.

However, Desktop Enterprise’s most advanced features require internet access, including its advanced reporting functions. If you want the full QuickBooks Enterprise benefits, then you need a stable, round-the-clock internet connection.

QuickBooks Mac Plus

Unfortunately, QuickBooks only offers one software option for Mac users: QuickBooks Mac Plus. The Mac Plus plan costs the same as QuickBooks Pro Plus with similar features. You can add up to three users, send invoices, track inventory and sales tax, and manage vendor payments.

But if you need more features (or users), QuickBooks Online is honestly the better choice for Mac users. Intuit’s cloud-based software works the same regardless of the type of computer you use, and you can choose from four plans with up to 25 users and extensive enterprise-friendly accounting features.

Compare QuickBooks Desktop to top competitors

Brand name
Starting price
User limit (with basic plan)
Payroll integration
Get started
$349.99/yr.Up to 3 (addt’l fee per user)QuickBooks Payroll
$30.00/mo.1 + accountant accessQuickBooks Payroll
$12.00/mo.Unlimited (no addt’l fee)Gusto, OnPay, Paychex, and more
$15.00/mo.Unlimited (addt’l fee per user)Gusto
$0.00/mo.*Unlimited (addt’l fee per user)Zoho Payroll (limited availability)

Data as of 8/8/22. Offers and availability may vary by location and are subject to change.
*Free plan available only for businesses with annual revenue below $50K USD

QuickBooks Desktop drawbacks

Extra per-user fees

Every QuickBooks Desktop plan includes just one user in its base price. Additional users cost an annual per-user fee, and the number of users is limited by plan: QuickBooks Pro Plus gives up to three people access, Premier Plus up to five, and Enterprise up to 40.

For the 2022 version of QuickBooks Desktop Pro Plus, additional users cost $200 a year. That number jumps to $300 per user for Premier Plus, which means that if you add all five users, your Premier Plus subscription costs just under $2,500 a year.

In contrast, QuickBooks Online builds user limits into each plan. While you can’t exceed the set number of users per plan, you don’t pay extra for your plan-limited users. (Pro tip: if you want to collaborate, a cloud-based accounting program like QuickBooks Online will almost always be cheaper than a desktop-based program.)

For example, QuickBooks Online Advanced includes access for up to 25 individuals at a flat rate of $180 a month. Whether 10 or 25 people access your QuickBooks Advanced subscription, you’ll pay a total of $2,160 for the year (or less, if you take advantage of QuickBooks Online’s typical offer of 50% off for the first three months).

Internet-dependent advanced features

One key reason some business owners prefer desktop-based software is to ensure they can access their financial data without an internet connection. For example, business owners in rural areas may depend on data-limited satellite internet that may not work depending on the weather, time of day, or number of local internet users.

However, “desktop software” is a little bit inaccurate for any locally hosted programs, accounting software included. Many Desktop Enterprise features are available only when you’re connected to the internet, and online data backups (obviously) require internet access.

Users can add cloud hosting and online data backups to their desktop subscription—for an additional fee, as per the usual with QuickBooks Desktop. But true cloud-based accounting software is cheaper and more flexible, and it typically has fewer user limits, or at least cheaper additional user fees.

Limited customer service hours for Pro Plus and Premier Plus users

Only QuickBooks Enterprise users can access 24/7 customer service. Pro Plus and Premier Plus customers are limited to weekday customer service from 6 a.m. to 6 p.m. PST. Additionally, while Premier and Enterprise subscribers can message customer service reps in real time or request callback support to avoid lengthy wait times, Pro subscribers get the same service only by adding an Annual Care Plan ($299.99 a year).

Additional fees

QuickBooks Desktop already costs more than comparable QuickBooks Online plans, but the base price you see isn’t all you’ll end up paying for. As previously discussed, additional users, cloud hosting, and data backups cost extra, as does message-based customer support for QuickBooks Pro Plus subscribers.

If you want to accept customer payments directly from their invoices, you’ll also need a QuickBooks Payments subscription (which does have a free option if you take payments infrequently). And ecommerce integration requires a paid subscription to Webgility, which starts at $39 per month when billed annually.

Basically, if budget is your top concern, we recommend looking at QuickBooks alternatives before committing to QuickBooks Desktop.

Additional QuickBooks Desktop features

QuickBooks ProAdvisors

QuickBooks ProAdvisors are QuickBooks-certified accountants trained specifically in how to use QuickBooks accounting software. You can find a QuickBooks ProAdvisor for either QuickBooks Desktop or QuickBooks Online.

QuickBooks accountants can also help you close your books at the end of the year and file your business taxes. And like QuickBooks Online, QuickBooks Desktop syncs with TurboTax tax software (all three products are owned by Intuit). Once you import your desktop accounting data to TurboTax, you can get Intuit tax perks like interactive tax advice and e-filing.

The process for syncing TurboTax with QuickBooks Desktop is more complicated than syncing with QuickBooks Online, though. You’ll likely need to get in touch with customer service or read through existing customer service forum questions for help.

QuickBooks Desktop mobile app

Even though it’s a desktop-based program, QuickBooks Desktop does include a mobile app. However, the QuickBooks Desktop app doesn’t have many features. While the QuickBooks Online app lets you send invoices, scan receipts, track mileage, and much more, the desktop accounting app limits you to scanning receipts and checking basic financial info.

Plus, while QuickBooks Online’s app is one of the best reviewed (and most popular) accounting apps, QuickBooks Desktop’s reviewers are few and far between—and its reviews are far from glowing. On Google Play, the app has just 3.2 stars out of 5 from fewer than 100 users.1 And on Apple’s App Store, fewer than 50 users give us just 1.9 stars total.2

QuickBooks Payroll add-on

As with QuickBooks Online, QuickBooks Desktop users can add a QuickBooks Payroll program to their accounting subscription. At Business.org, we’re definitely fans of QuickBooks Payroll, especially the online version—but the desktop version has a lot going for it too.

For instance, QuickBooks’ cheapest desktop-based payroll plan, Enhanced Payroll, starts at $50 a month with a $2 fee per person paid per month. While $50 is a higher starting price than you’d pay for comparable online payroll software, the $2 fee per payee is low enough to help counter the high base price.

But QuickBooks Enhanced Payroll doesn’t include automatic payroll tax filing. The software can calculate taxes for you, but you (or your accountant) will need to remit the taxes and file end-of-year tax paperwork yourself.

To get automatic payroll tax filing, you need the pricier Assisted Payroll QuickBooks plan. This plan starts at $109 a month plus $2 per payee per month—and again, while the per-payee price is fantastic, you can easily find cheaper online payroll plans that include automatic tax filing. (OnPay, for instance, has a $36 monthly base price and $4 per-payee fee.)

The takeaway

We’ve been pretty harsh on QuickBooks Desktop’s higher cost and extra fees, but honestly? QuickBooks Desktop’s fully featured desktop-based accounting program has quite a lot to recommend it. Its extensive accounting features, scalable plan options, and overall accessibility can mean it works just as well for small-business owners who do their own bookkeeping as it does for the accounting departments of global companies.

But generally speaking, QuickBooks Desktop isn’t as flexible or easy to access as cloud-based software. Unlike its cloud-based counterpart, the desktop software’s mobile app is limited largely to receipt scanning and basic features only. Finally, QuickBooks Desktop’s high per-user fee keeps it beyond the budget of most small-business owners who want to collaborate on finances with just one or two trusted business partners or accountants.

Tl;dr: Enterprise-level customers who can handle QuickBooks Desktop’s cost should get a lot out of its industry-specific features and extensive user collaboration. But if you’re a sole proprietor with solid internet access, our vote is to choose QuickBooks Online or another cloud-based software competitor instead.

Not sure QuickBooks is a good fit for your small business? Read through our list of the best accounting software for nine affordable QuickBooks alternatives for companies like yours.

Related reading

QuickBooks Desktop FAQ

Is QuickBooks Desktop going away?

No, QuickBooks Desktop isn’t being phased out—though its one-time purchase option has been phased out. (All QuickBooks Desktop plans now require annual subscriptions.) However, Intuit is pushing hard for new customers to sign up for QuickBooks Online and existing desktop customers to make the switch.

Honestly, we’re not sure what this push means for the future of QuickBooks Desktop. We assume QuickBooks’ desktop software will stick around for at least a few more years, but there’s not enough info to call it right now.

Can I purchase a one-time QuickBooks Desktop subscription?

No. You need to renew your QuickBooks Desktop subscription every year. Note that the subscription will renew automatically at the current software price, which increases each year, and not at the price you initially paid for it.

QuickBooks used to offer a one-time QuickBooks software purchase option with a license that lasted for three years. This single-purchase version of QuickBooks Desktop was phased out in 2021. If you made a one-time QuickBooks Desktop 2021 purchase, you’ll continue to receive software and security updates through 2024, but QuickBooks Desktop 2022 and onward will require annual subscriptions.

There’s one exception to the annual subscription desktop pricing: QuickBooks Desktop Enterprise Diamond. This comprehensive plan bundles payroll, employee time tracking, round-the-clock customer support, and CRM features alongside the usual accounting and bookkeeping features—and it’s available as a month-to-month subscription only

Can I access QuickBooks Desktop remotely?

Yes, QuickBooks Pro Plus and QuickBooks Premier Plus users can access some QuickBooks Desktop features remotely if they add a third-party hosting service to their QuickBooks Desktop subscription. QuickBooks provides a list of authorized third-party hosting options, and the company also has a few other options if you don’t want to pay for a comprehensive third-party hosting service.

Desktop Enterprise customers can choose a version of Enterprise that includes a remote hosting option. Pricing for Enterprise plans with cloud hosting starts at $1,740 for one user per year.

Is QuickBooks Desktop easy to use?

Yes. Like all Intuit products, QuickBooks Desktop is fairly intuitive for most customers. However, QuickBooks Desktop isn’t quite as user-friendly as QuickBooks Online, especially for business owners who don’t know much about accounting.

While QuickBooks Online walks you through every step of your account setup and has a colorful, icon-based dashboard, QuickBooks Desktop’s dashboard is much more technical and less easy on the eyes. Generally, accountants will find QuickBooks Desktop easier to use than first-time business owners with minimal accounting experience.

Is it hard to switch from QuickBooks Desktop to QuickBooks Online?

Nope. Honestly, Intuit seems to prefer for customers to use QuickBooks Online over Desktop, so the company makes switching from Desktop to Online as simple as possible. The QuickBooks site has detailed instructions on how to import your desktop data into QuickBooks Online.

Our methodology

To evaluate QuickBooks Desktop and assign it a star rating, we evaluated the software in four key areas:

  • Pricing
  • Features
  • Ease of use, including third-party integrations, interface accessibility, and offline access
  • Customer satisfaction, including customer service reputation

We also considered our accounting expert’s input and opinion when crafting our ratings and writing our review. To generate our star rating, we weighted each of our five categories equally. Star ratings are reviewed frequently and may change at any time.

Disclaimer

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Sources

  1. Google Play, “QuickBooks Desktop—Apps on Google Play.” Accessed August 8, 2022.
  2. The App Store, “QuickBooks Desktop on the App Store.” Accessed August 8, 2022.
Kylie McQuarrie
Written by
Kylie McQuarrie
Kylie McQuarrie has been writing for and about small businesses since 2014. Prior to writing full-time, she worked with a variety of small-business owners (from freelance writers to real-estate solopreneurs), which gave her a front-row look at small-business owners' struggles, frustrations, and successes. Currently, she’s Business.org’s accounting and payroll staff writer. Her work has been featured on SCORE.org, G2, and Fairygodboss, among others.
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