The fact that Lightspeed can be used in over 100 countries is astonishing. There are so many factors that make international payment processing tricky. So tricky that, until recently, it was almost impossible to process payments using the same POS system in multiple countries.
It’s also quite nice that Lightspeed has designed its services around specific types of businesses. We’ll go into more detail later on what those businesses are, but Lightspeed’s focus on said industries gives it a competitive advantage over providers that are going for a more general audience.
Finally, it’s a relief to know that almost all Lightspeed users have good things to say about the service. Many extol its easy-to-use interface and reliable hardware. That makes it easy for us to recommend Lightspeed to you as a top-tier POS provider.
We don’t love the way Lightspeed has structured its restaurant pricing. While it’s nice to only pay for the add-ons you use, it would be nice if they spelled out some kind of deal for customers based on the number of add-ons they purchase.
If your first add-on is $10, your next one could be $8 then $6 and so on. That would make the service more affordable and desirable than it already is.
Probably the biggest disappointment with Lightspeed, however, is the fact that it hasn’t created a good Quickbooks integration. Although there are third-party integrations available, none are well-liked. So, if you’re currently using Quickbooks, you may have to jump through a few hoops or change accounting providers if you decide to go with Lightspeed.