Elavon works best for those businesses that take advantage of all it has to offer. If you’re making in-store sales, using point-of-sale features, building an online store, and selling your wares across the globe, then Elavon is a great option for you.
Yes, it may be a pain to work with due to the possibility of hidden fees, but when all its features come together, there’s actually a unique merchant service on offer here.
That said, it’s time to talk about why Elavon may not be for you.
Elavon was not designed for small businesses. Its services are tailored to businesses with consistent transaction volume that are large enough to be opening up physical stores in foreign countries. Because Elavon was designed with multinational corporations in mind, it’s really not a good fit for businesses looking for their first processing company.
Also, its price point isn’t really all that competitive for businesses that have consistent processing needs. Companies like Payment Depot and Stax offer much more competitive rates for growing businesses. So unless you really need international compliance, Elavon may not be for you.
Even if you do need international compliance, it may be easier just to set up a Stripe account and run all your international charges through it. Really, Elavon is only useful if you want all those features in the same place.
That’s why it’s hard to recommend Elavon to most small businesses. It just doesn’t have a good small-business offering dialed in yet.