As we’ve already mentioned, Zoho Inventory is fairly good when it comes to multichannel selling. With Zoho, you can easily update your inventory quantities across all your stores and channels. Plus, you can manage your product variants—including their specific prices, costs, and SKU data—all from a single product listing (or item group) within your Zoho system.
Zoho also offers batch, serial number, and expiration date tracking features. This makes it easy to look up and track costs, defects, and sales data for groups of products based on when they were made or how close they are to their expiration date.
We also like that Zoho offers so many automation options. For instance, you can set up your system to automate the inventory replenishment process. So as soon as your inventory levels hit a certain point, your Zoho system can automatically submit a purchase order for you to reorder the product. And while your software will also automatically update each product’s stock level when new orders come in, you can still easily handle quantity adjustments anytime you see a disparity between the number of items in your system versus the number of items on your shelf. Each automated tracking feature across inventory and sales allows you to maintain the centralized inventory for your growing business, ensuring that you know what you have on hand.
Zoho makes it easy to keep everyone in your organization on the same page. Even if you’re selling on multiple channels, Zoho will automatically update your inventory counts based on each individual sales order. This ensures that everyone is working with the most accurate inventory numbers (so you don’t have to worry about your sales reps promising more than your business can actually deliver).
But while the application can sync with many of the major sales channels, Zoho Inventory still comes with limitations. Most of the plans put a limit on the number of orders and shipping labels you can process each month. However, the newly announced Elite plan does offer unlimited orders and shipping labels for $239 per month.
With Zoho, you also get greater flexibility to sell your items in ways that actually make sense for your business. For example, Zoho offers item kitting, allowing you to create composite items anytime you want to bundle products. Plus, you can buy and sell in multiple currencies and even measure sales performance on a channel-by-channel basis.
Another sales perk of Zoho Inventory? It actually supports dropshipping. So if you don’t want to deal with order fulfillment on one or more of your products, you can manage drop shipments for those items within your system without it interfering with your other items.
Zoho’s warehouse and order management features make it easy to fulfill sales orders and keep your customers happy.
In addition to providing support for multiple warehouses, Zoho also lets you view and track stock levels at each warehouse individually. If necessary, you can use Zoho to transfer stock between locations. And Zoho’s barcode scanning support makes it easy to process those stock movements, since your warehouse employees can simply scan product barcodes to check in your items. This makes warehouse management super easy and feeds into some of the best features of the Zoho inventory management software.
Zoho also offers support for lots of different order fulfillment strategies. You can automate your system to generate packing slips and dispatch orders from whatever warehouse is closest to your customer—ensuring they experience the fastest delivery time possible. You can even use Zoho to arrange partial order fulfillment in the event that the customer orders items that need to be shipped from multiple warehouses.
Zoho reports give you a bird’s eye view of your business that helps you make smarter decisions that lead to more profit—including monitoring supply chain and sales channel performance.
With Zoho’s purchase reports, for example, you can view your low stock notifications, examine recent invoice data, and track your outstanding purchase orders. With Zoho’s sales reports, you can gain new insights into your customer base—right down to how they pay for their orders.
The software also provides detailed Cost of Goods Sold (COGS) reporting, using the first in, first out method. This report can be easily synced with your accounting software without you having to input your sales data multiple times. Plus, all your Zoho reports are exportable to CSV, XLS, or PDF files, giving you the flexibility you need to put those reports to good use anywhere you need them.