As we’ve already told you, Currency doesn’t have great customer reviews. But let’s get more specific.
Currency has 1.25 out of 5 stars on the Better Business Bureau (BBB) website.1 Now, to be fair, you tend to see harsher reviews on BBB pages than on other websites―but since we couldn’t find other reviews, that’s what we have to go on.
We also want to point out that Currency only has around a dozen reviews. That’s a small sample size. And we might be tempted to give the reviews less weight for that reason, except the reviews have some very specific, detailed, troubling complaints.
For example, payment troubles. One customer had trouble getting Currency to accept early payments, which meant they paid more in interest. Another said Currency took payments from the wrong bank account. A different borrower said Currency more or less “lost” $19,000 worth of payments and required the customer to repay money they’d already paid.
Other customers complained about leasing. They said that Currency told them they’d be able to purchase equipment at the end of the lease for a low price (like $1). When they actually got to the end of the lease, though, Currency wanted them to pay thousands of dollars to buy the equipment.