Proper Training Techniques for the Millennial Generation


The millennial generation are those born between 1980 and the early 2000s. With many Baby Boomers retiring, millennials are now making up a considerable part of the workforce. Some are finding themselves in high-ranking positions that require a fair amount of responsibility.

Every generation has different qualities. When training this generation, it helps to know what strategies work best to position them for success. Here are some techniques to maximize their talents.

Clearly Define Expectations

Unlike Baby Boomers and Generation X managers, millennials have only been part of the workforce for a short time. Most will have experience with subordinate positions, but they may not be experienced in leading others. That’s why you should thoroughly outline their duties on a day-to-day basis and let them know what you expect. They will want to know how you are evaluating their performance as a manager and the criteria you will use. Conveying clear expectations throughout the training process should minimize miscommunications due to age gaps.

Focus on Visual Training

The more comprehensive your training program is, the more adept your millennial employee should be once they’re performing their job. Most millennials respond well to training based around visual stimuli, like information that is easily absorbed through infographics or presentations. You might want to use online training courses to cover the fundamentals and inform them of company policies. This should shorten the learning curve and better prepare them for their position.

Gradually Increase Responsibility

Achieving anything great and making real progress usually takes time. Converting millennials into expert managers is no exception and is a process. When starting out, you may want to only give them authority over a small group and gradually increase that authority as they continue to prove themselves. Monitoring their progress through an eLearning program is an effective way to gauge how far they’ve come and point out any areas that need improvement. You may also want to have other higher-ups monitor them closely and collaborate on ideas until they get the hang of it. Some of these courses even have a section where millennials can communicate with industry experts for added guidance for real life situations.

Consider Reverse Mentoring

Sometimes the strengths of millennials are overlooked because of their youth. In reality, most have an extensive skill set that some Baby Boomers and early Generation X managers lack. Many millennials are great at networking through social media and online collaboration and they tend to be good at multitasking. It’s beneficial for any company to see what unique abilities their millenial employees bring to the table and adjust operations accordingly.

Capitalize on Technological Know-How

One of the greatest strengths of the millennial generation is their sound knowledge of technology. This can be a serious asset because many of today’s businesses use high-tech software, Cloud computing, analytics, etc. for daily operations. Because technology can streamline tasks and improve workplace efficiency, it’s wise to train new managers to use it to their advantage. Unlike some Baby Boomers with limited knowledge in this area, millennials are likely to grasp new technology quickly.

Be Flexible

Younger people often have different strengths than their elders. To get the most out of a millennial manager, it’s best to be flexible enough that their natural talents can shine through. Being too rigid and expecting them to do things the way they’ve always been done or the way you do them can be a hindrance to progress. Offering some wiggle room can be a catalyst for managerial growth and optimize your entire workplace.

Following these guidelines and taking a practical approach to training millennial managers should help them make considerable accomplishments in a reasonable period of time. The benefit of bringing a younger manager on board is that it can help your company make the transition into a new age in which many outdated techniques no longer work. This can help your company stay ahead of the competition, maintain your customer base, and maximize sales.